Deposit, Cancelation and Weather Policies:

A credit card number is required to hold your reservation. You may reschedule or cancel up to 48 hours before your reservation at no cost. If you cancel within 48 hours of your prescheduled lesson, your card will be charged for the canceled lesson. This amount may be used as a credit towards future lessons or equipment (minus a 25% processing fee). If you are a no show for your lesson or if you cancel on the day of your lesson, you will be charged the entire price of that day’s lesson and no refund or credit will be awarded. We will do all we can to make your lesson happen on the scheduled day. Sometimes the weather does not cooperate and we may have to reschedule. If the wind dies during your lesson, we will wait for it to come back up again. However if the wind is not conducive to learning to kite then you will not be charged for the entire lesson. We will issue you a prorated credit and reschedule you for the next available day that fits your schedule. Wind that is too strong or inconsistent and therefore deemed as unsafe by your instructor may also postpone your lesson. Any credit must be used during the same season it was issued. We operate from May 1st
thru October 30th for the summer. After that date credits expire.